Key Link | Support for Key Workers

Support for UK based Key Workers and Frontline Workers

This service is now closed to new clients

If you are still seeking support or therapy, there are many organisations you can contact. Just follow the link. 
Other contacts:
Your GP, 111, 999 or A & E,
The Samaritans on 116 123
Lighthouse for domestic abuse
SIT for survivors of childhood sexual abuse
Acorn Counselling ( Low cost counselling)

COVID-19 has created an immense burden on people who find themselves as Frontline or Key Workers during this difficult time.

This has often meant increased risk of exposure to the virus, long hours, high stress levels, few breaks, and meeting distressed people: caring for patients in hospitals, residents in care homes, customers in shops, family members in need of personal care, or be teaching. Indeed, this pandemic has created challenges we had never anticipated.

We recognised these fears and concerns and have expressed our thanks by offering free counselling help to anyone working directly within this crisis. We are delighted to see the vaccine is now being administered, and that the pandemic appears to be coming under control. Accordingly, we have brought this free service to an end. We are honouring all existing client registrations.

Who are we?

UKCP registered Psychoanalyst, Sonia Richards, has brought together a group of qualified counsellors as Key Link Counsellors Ltd. We have provided our counselling skills to any front line or key worker to help them though any issues they may have faced. Sonia describes the work of Keylink Counsellors in her  interview with John Wilson and with Suffolk Radio.

All our counsellors offered their services pro bono and have signed agreements which ensure the quality of Key Link Counsellors' services. Key Link Counsellors Ltd is an entirely not-for-profit organisation.

We also wish to express our gratitude to those non-therapists who have contributed to the formation of Key Link, including our web designer, legal advisors and the many individual and organisational supporters who have helped raise awareness of our presence. 

As we approach the anniversary of the first COVID-19 lockdown, our founder, Sonia Richards, speaks about Key Link's work over the last year. 


I found the whole experience hugely beneficial. I felt listened to and the support/advice was spot on. I have come away feeling stronger and with strategies I can put into practice easily.
I am able to make the changes I needed to with confidence and also consider the strategies I need to use to support me in the future.
Thank you so much for the support, it has been life changing.

Key Worker in Leicestershire

The counselling was more beneficial than I can ever effectively explain. My counsellor was absolutely fantastic and helped me through one of the hardest times in my life. I am so grateful and will forever be. I felt completely at a loss and unable to make decisions when I started these sessions, not things I was used to feeling at all. Now I feel back to myself and am really enjoying the feelings of happiness again. The work issues around COVID remain but are manageable.

The speed of the set-up from registration to booking and having the first session was unbelievably fast - within 24 hours. It far exceeded anything I could have expected.
Thank you all so much for doing this for us. There are many positive things coming out of this dreadful pandemic, this service has been one of those and I will never be able to thank you all enough.

Key Worker in England

I offer my sincere thanks to Key Link counsellors for volunteering their professional services to key workers. The amazing work they are doing during this pandemic is literally keeping people like myself afloat. Many of my key worker colleagues and I have been adversely affected by our experiences at work over the last nine months. Having access to counselling sessions has helped me to keep my head above water and carry on despite the situation becoming increasingly precarious.
Key Worker in Lancashire

Thank you to Gotelee Solicitors LLP who have provided legal advice to us free of charge


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